Syno Tool, an online survey creation and management solution, helps clients from around the world ask the right questions to the right people. By leveraging the power of our Data as a Service (DaaS) platform, clients are able to do more with the data they collect than typical online survey systems.
With advanced technologies, Syno Tool allows agencies and brands to create surveys with complex logic and conditions that fit perfectly with their needs. This includes advanced rules and scripting, as well as custom question formats suited to client needs.
Syno Tool allows for the seamless uploading of various language files, allowing you to ask your questions in as many languages as you need. If you need help with translation, we can take care of that too.
Syno Tool, through our partnership with Cint AP, provides access to respondents across the globe, with over 50 million panelists in 80 countries. If you want to use your own panel to save cost, that is also no problem.
Syno believes that the data generated is your own. Use our in-built analysis tools, or export the data into a wide range of formats, from Excel to SPSS and custom dashboards for visualizations.
Quickly understand and contextualize the results by merging your survey data with other data sets in the Syno Data Cloud Platform. See how survey results compare with POS, CX, EX, and benchmark data to quickly know how your business is doing.
Feel like getting to know the platform the way we see it? Tired of trying to figure everything out on your own? We can arrange a live training session in which we’ll show and teach you everything you need to know.
Our clients often ask us how we differ from major online survey providers like Google Forms and Survey Monkey.
Feature | Google Forms | Survey Monkey | Syno Tool |
Price | Free | Free – $$$$ Monthly subscription cost based on features desired and number of users | A low annual cost per login ID |
Custom Survey Design | △ Choose from 16 basic templates | △ Up to 200 templates, based on pricing tier | ⃝ Unlimited design choices available |
Advanced Survey Logic | ✕ Basic Survey Options Only | △ Some advanced options, such as disqualification logic are available at the premium tiers with an annual subscription | ⃝ Advanced JavaScript logic and survey flow available from the start |
Multiple Languages | ✕ Some workarounds available, but no integrated solution | △ Available from premium plans, you’re responsible for the translation yourself | ⃝ Available for all customers, with the full-service options available for translation coordination |
Respondent Source | Pop-ups on your website, links sent via email | Links via email, social media, and chatbots, as well as Survey Monkey Panels | From anywhere you can imagine, including email and SNS, your own consumers via POS receipts, or Cint, the world’s largest panel marketplace |
Real-Time Analysis | ⃝ | ⃝ | ⃝ |
Data Analysis Formats | Limited online dashboard, Google Sheets | Dashboard with pre-defined modules, CSV, XLS, PDF, SPSS | Custom dashboards, CSV, XLS, PDF, SPSS, or other format of your choice |
Integration with other data sets? | ✕
| ✕
| ⃝ Integrate with our Data Cloud Platform for a wide range of analysis and monetization options |
Full-Service Available? | ✕ | ✕ | ⃝ |
*As of October 2019
